Agents

curl "https://api.callshift.ai/v1/agents?entityExternalId=club-42" \
  -H "Authorization: Bearer $CALLSHIFT_API_KEY"

const res = await fetch("https://api.callshift.ai/v1/agents?entityExternalId=club-42", {
  headers: {
    Authorization: `Bearer ${process.env.CALLSHIFT_API_KEY}`,
  },
});
const data = await res.json();

import os
import requests

res = requests.get(
    "https://api.callshift.ai/v1/agents?entityExternalId=club-42",
    headers={"Authorization": f"Bearer {os.environ['CALLSHIFT_API_KEY']}"},
)
print(res.json())

{
  "data": [
    {
      "id": "550e8400-e29b-41d4-a716-446655440000",
      "name": "Alice",
      "gender": "FEMALE",
      "language": "en",
      "entityId": null
    }
  ],
  "pageCount": 3
}

{
  "success": false,
  "error": {
    "name": "ZodError",
    "issues": [
      {
        "code": "invalid_enum_value",
        "path": [
          "contacts",
          0,
          "email"
        ],
        "message": "Invalid email"
      }
    ]
  }
}

{
  "error": "Authentication error"
}

{
  "error": "Entity not found"
}

{
  "error": "Internal server error"
}

curl -X POST "https://api.callshift.ai/v1/agents" \
  -H "Authorization: Bearer $CALLSHIFT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Alice",
    "gender": "FEMALE",
    "language": "en",
    "provider": "google",
    "model": "gemini-live-3.1-flash",
    "silenceTimeoutSeconds": 15,
    "maxDurationSeconds": 600
  }'

const res = await fetch("https://api.callshift.ai/v1/agents", {
  method: "POST",
  headers: {
    Authorization: `Bearer ${process.env.CALLSHIFT_API_KEY}`,
    "Content-Type": "application/json",
  },
  body: JSON.stringify({
    "name": "Alice",
    "gender": "FEMALE",
    "language": "en",
    "provider": "google",
    "model": "gemini-live-3.1-flash",
    "silenceTimeoutSeconds": 15,
    "maxDurationSeconds": 600
  }),
});
const data = await res.json();

import os
import requests

res = requests.post(
    "https://api.callshift.ai/v1/agents",
    headers={"Authorization": f"Bearer {os.environ['CALLSHIFT_API_KEY']}"},
    json={
        "name": "Alice",
        "gender": "FEMALE",
        "language": "en",
        "provider": "google",
        "model": "gemini-live-3.1-flash",
        "silenceTimeoutSeconds": 15,
        "maxDurationSeconds": 600,
    },
)
print(res.json())

{
  "id": "550e8400-e29b-41d4-a716-446655440000"
}

{
  "success": false,
  "error": {
    "name": "ZodError",
    "issues": [
      {
        "code": "invalid_enum_value",
        "path": [
          "contacts",
          0,
          "email"
        ],
        "message": "Invalid email"
      }
    ]
  }
}

{
  "error": "Authentication error"
}

{
  "error": "Entity not found"
}

{
  "error": "The diagram references a tool that does not exist, or names a looked-up forwardCall node like another tool"
}

{
  "error": "Internal server error"
}

curl "https://api.callshift.ai/v1/agents/550e8400-e29b-41d4-a716-446655440000" \
  -H "Authorization: Bearer $CALLSHIFT_API_KEY"

const res = await fetch("https://api.callshift.ai/v1/agents/550e8400-e29b-41d4-a716-446655440000", {
  headers: {
    Authorization: `Bearer ${process.env.CALLSHIFT_API_KEY}`,
  },
});
const data = await res.json();

import os
import requests

res = requests.get(
    "https://api.callshift.ai/v1/agents/550e8400-e29b-41d4-a716-446655440000",
    headers={"Authorization": f"Bearer {os.environ['CALLSHIFT_API_KEY']}"},
)
print(res.json())

{
  "id": "550e8400-e29b-41d4-a716-446655440000",
  "name": "Alice",
  "gender": "FEMALE",
  "language": "en",
  "entityId": null,
  "backgroundSound": "office_ambience",
  "backgroundSoundVolume": null,
  "silenceTimeoutSeconds": null,
  "maxDurationSeconds": null,
  "provider": "google",
  "model": "gemini-live-3.1-flash",
  "temperature": 1,
  "maxTokens": 1500,
  "minEndpointingDelay": null,
  "summaryPrompt": null,
  "evaluationPrompt": null,
  "informationToCollect": [
    {
      "id": "visit",
      "name": "Visit booked",
      "type": "boolean",
      "description": "Did the caller book a visit?"
    },
    {
      "id": "day",
      "name": "Preferred day",
      "type": "enum",
      "enumValues": [
        "Weekday",
        "Weekend"
      ]
    }
  ],
  "diagram": {
    "nodes": [
      {
        "id": "start",
        "type": "startCall",
        "position": {
          "x": 0,
          "y": 0
        },
        "data": {
          "brief": "<p>You are Alice, the receptionist of Club Lyon Part-Dieu.</p>",
          "welcomeMessage": "Hello, this is Alice, the AI assistant of Club Lyon Part-Dieu. How can I help?"
        }
      },
      {
        "id": "hours",
        "type": "knowHow",
        "position": {
          "x": 0,
          "y": 160
        },
        "data": {
          "title": "Opening hours",
          "prompt": "<p>The club is open every day from 6am to 11pm.</p>"
        }
      },
      {
        "id": "end",
        "type": "endCall",
        "position": {
          "x": 0,
          "y": 320
        },
        "data": {
          "endCallMessage": "Thank you for calling. Have a good day!"
        }
      }
    ],
    "edges": [
      {
        "id": "e1",
        "source": "start",
        "target": "hours"
      },
      {
        "id": "e2",
        "source": "hours",
        "target": "end"
      }
    ]
  },
  "webhook": {
    "enabled": true,
    "webhookId": "550e8400-e29b-41d4-a716-446655440000"
  },
  "tools": [
    {
      "id": "550e8400-e29b-41d4-a716-446655440000",
      "type": "custom",
      "name": "Check order"
    }
  ]
}

{
  "error": "Authentication error"
}

{
  "error": "Agent not found"
}

{
  "error": "Internal server error"
}

curl -X PATCH "https://api.callshift.ai/v1/agents/550e8400-e29b-41d4-a716-446655440000" \
  -H "Authorization: Bearer $CALLSHIFT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Alice",
    "temperature": 0.7,
    "maxDurationSeconds": 600
  }'

const res = await fetch("https://api.callshift.ai/v1/agents/550e8400-e29b-41d4-a716-446655440000", {
  method: "PATCH",
  headers: {
    Authorization: `Bearer ${process.env.CALLSHIFT_API_KEY}`,
    "Content-Type": "application/json",
  },
  body: JSON.stringify({
    "name": "Alice",
    "temperature": 0.7,
    "maxDurationSeconds": 600
  }),
});
const data = await res.json();

import os
import requests

res = requests.patch(
    "https://api.callshift.ai/v1/agents/550e8400-e29b-41d4-a716-446655440000",
    headers={"Authorization": f"Bearer {os.environ['CALLSHIFT_API_KEY']}"},
    json={
        "name": "Alice",
        "temperature": 0.7,
        "maxDurationSeconds": 600,
    },
)
print(res.json())

{
  "success": true
}

{
  "success": false,
  "error": {
    "name": "ZodError",
    "issues": [
      {
        "code": "invalid_enum_value",
        "path": [
          "contacts",
          0,
          "email"
        ],
        "message": "Invalid email"
      }
    ]
  }
}

{
  "error": "Authentication error"
}

{
  "error": "Agent or entity not found"
}

{
  "error": "The change would link items of two different entities. The error names them"
}

{
  "error": "The diagram references a tool that does not exist, or names a looked-up forwardCall node like another tool"
}

{
  "error": "Internal server error"
}

curl -X DELETE "https://api.callshift.ai/v1/agents/550e8400-e29b-41d4-a716-446655440000" \
  -H "Authorization: Bearer $CALLSHIFT_API_KEY"

const res = await fetch("https://api.callshift.ai/v1/agents/550e8400-e29b-41d4-a716-446655440000", {
  method: "DELETE",
  headers: {
    Authorization: `Bearer ${process.env.CALLSHIFT_API_KEY}`,
  },
});
console.log(res.status); // 204

import os
import requests

res = requests.delete(
    "https://api.callshift.ai/v1/agents/550e8400-e29b-41d4-a716-446655440000",
    headers={"Authorization": f"Bearer {os.environ['CALLSHIFT_API_KEY']}"},
)
print(res.status_code)  # 204

No content

{
  "error": "Authentication error"
}

{
  "error": "Agent not found"
}

{
  "error": "Internal server error"
}

curl -X POST "https://api.callshift.ai/v1/agents/550e8400-e29b-41d4-a716-446655440000/duplicate" \
  -H "Authorization: Bearer $CALLSHIFT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "entityExternalId": "club-42"
  }'

const res = await fetch("https://api.callshift.ai/v1/agents/550e8400-e29b-41d4-a716-446655440000/duplicate", {
  method: "POST",
  headers: {
    Authorization: `Bearer ${process.env.CALLSHIFT_API_KEY}`,
    "Content-Type": "application/json",
  },
  body: JSON.stringify({
    "entityExternalId": "club-42"
  }),
});
const data = await res.json();

import os
import requests

res = requests.post(
    "https://api.callshift.ai/v1/agents/550e8400-e29b-41d4-a716-446655440000/duplicate",
    headers={"Authorization": f"Bearer {os.environ['CALLSHIFT_API_KEY']}"},
    json={
        "entityExternalId": "club-42",
    },
)
print(res.json())

{
  "id": "550e8400-e29b-41d4-a716-446655440000"
}

{
  "success": false,
  "error": {
    "name": "ZodError",
    "issues": [
      {
        "code": "invalid_enum_value",
        "path": [
          "contacts",
          0,
          "email"
        ],
        "message": "Invalid email"
      }
    ]
  }
}

{
  "error": "Authentication error"
}

{
  "error": "Agent or entity not found"
}

{
  "error": "The change would link items of two different entities. The error names them"
}

{
  "error": "Internal server error"
}

curl -X PUT "https://api.callshift.ai/v1/agents/550e8400-e29b-41d4-a716-446655440000/webhook" \
  -H "Authorization: Bearer $CALLSHIFT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "enabled": true,
    "webhookId": "550e8400-e29b-41d4-a716-446655440000"
  }'

const res = await fetch("https://api.callshift.ai/v1/agents/550e8400-e29b-41d4-a716-446655440000/webhook", {
  method: "PUT",
  headers: {
    Authorization: `Bearer ${process.env.CALLSHIFT_API_KEY}`,
    "Content-Type": "application/json",
  },
  body: JSON.stringify({
    "enabled": true,
    "webhookId": "550e8400-e29b-41d4-a716-446655440000"
  }),
});
const data = await res.json();

import os
import requests

res = requests.put(
    "https://api.callshift.ai/v1/agents/550e8400-e29b-41d4-a716-446655440000/webhook",
    headers={"Authorization": f"Bearer {os.environ['CALLSHIFT_API_KEY']}"},
    json={
        "enabled": True,
        "webhookId": "550e8400-e29b-41d4-a716-446655440000",
    },
)
print(res.json())

{
  "webhook": {
    "enabled": true,
    "webhookId": "550e8400-e29b-41d4-a716-446655440000"
  }
}

{
  "success": false,
  "error": {
    "name": "ZodError",
    "issues": [
      {
        "code": "invalid_enum_value",
        "path": [
          "contacts",
          0,
          "email"
        ],
        "message": "Invalid email"
      }
    ]
  }
}

{
  "error": "Authentication error"
}

{
  "error": "Agent or webhook not found"
}

{
  "error": "The change would link items of two different entities. The error names them"
}

{
  "error": "Internal server error"
}