Deploy

Contacts

Contacts live in CallShift's CRM, one per phone number. Campaigns create them, calls find them, and their data reaches the agent's prompt.

Fields

Field	Values
`phoneNumber`	E.164. The key a contact is matched by.
`salutation`	`mr`, `mrs`, `ms`, `miss`
`firstName`, `lastName`	Text
`email`	A valid address, or leave it out
`information`	Free text the agent reads
`metadata`	Any JSON object. Replaces the whole stored object when sent, and takes precedence over `information`.
`optedOut`	Never dial this contact

Create or update

POST/v1/campaigns/{campaignId}/contacts creates or updates contacts by phone number, and queues a call for each.
PATCH/v1/contact/{contactId} changes one contact without calling it. The contact id comes with every call in the after-call webhook (contact.id).
POST/v1/contact-opted-out marks a number as opted out.